RETURN AND EXCHANGE POLICY:

• FOR SIZE EXCHANGES, YOU CAN EXCHANGE USING OUR EXCHANGE PORTAL OR CONTACT OUR CUSTOMER SERVICE AT ORDERS@GRYAPE.COM OR CLICK TO WHASAPP WITHIN 5 DAYS OF RECEIVING THE ITEM.
  
  
• ONCE WE RECEIVE YOUR REQUEST, WE WILL ARRANGE A PICKUP WITHIN 24-72 HOURS AFTER ACCEPTING THE EXCHANGE.
  
  
• WE USE DELHIVERY AS OUR REVERSE COURIER PARTNER. THEY WILL HANDLE THE PICKUP, PACKING, AND SHIPPING, SO THERE'S NO NEED TO ATTACH ANY SLIPS—THEY'LL TAKE CARE OF IT.
  
  
• RETURNS WILL NOT BE ACCEPTED IF PRODUCTS ARE USED OR DAMAGED. MAKE SURE SEALS ON THE LEFT SIDE ARE NOT REMOVED.
  
  
• WE PROCESS EXCHANGES WITHIN 7-10 BUSINESS DAYS ONCE PRODUCT IS RECEIVED BACK TO BASE.

EXCHANGE DETAILS:

SIZE EXCHANGES ARE ALLOWED ONCE PER PRODUCT.

AVAILABILITY IS NOT GUARANTEED; IF YOUR SIZE ISN'T IN STOCK, WE ISSUE STORE CREDIT VALID FOR ONE MONTH FROM THE ISSUE DATE.

PROMOTIONAL ARTICLES:

ITEMS PURCHASED ON FLASH SALE ARE NON-RETURNABLE AND NON-REFUNDABLE.

STORE CREDIT:

REFUNDS FOR EXCHANGE RETURNED ORDERS WILL BE ISSUED AS STORE CREDIT ONLY.

CONTACT US:

FOR ANY QUESTIONS OR CONCERNS REGARDING EXCHANGES, CONTACT OUR CUSTOMER SUPPORT TEAM AT ORDERS@GRYAPE.COM OR CLICK TO WHATSAPP.

SHOP CONFIDENTLY AT GRYAPE.COM