CLIENT SERVICES

Our client service is available to assist you with your online order enquiries.

Timings :- 11am to 6pm IST

We are open from Monday to Saturday and closed on Sundays and national holidays.

You can also request a call back over email and whatsapp.

FAQs

Find quick answers to common questions about:  

Payment Methods: We accept all major credit/debit cards, UPI, and popular wallets.

Order Modifications: You can modify your order within 24 hours of placement by contacting client services.

Shipping & Delivery: We usually pack and ship orders within 24 hours. Domestic delivery takes 3-5 business days, while international orders are estimated to be delivered within 3-7 business days. Expedited shipping is available upon request; please contact client services after placing
your order.


Returns & Exchanges: Exchanges are accepted within 15 days of delivery if the product is in its original condition. To initiate a product or size exchange, reach out to client services or place an exchange.

Order Tracking
: A tracking link will be sent via email and whatsapp once your order is shipped.

If your tracking link doesn’t update within 24 hours, contact client services.

Product Availability: Limited edition products are available for a short time or in limited quantities. For pre-order items, the expected shipping date will be displayed on the product page Itself.

Order Issues: If your order is missing items or arrives damaged, please reach out to client services for assistance. Any defective products can be reported, and we’ll work on a resolution for you.

Privacy & Security: Your personal and payment information is secure with our encrypted checkout process. We comply with data protection regulations to keep your data safe.